FAQs

Frequently Asked Questions


BoomOrder is an Indian e-commerce website that provides Business-To-Business & Business-To-Consumer sales services via internet. Boomorder, a trustable name from where you can find the lowest price of every product than any other platform. We give u bulk qty discount. As large as the number of qty as lowest as product’s price.

We have no any warehouse. Our Sellers list products on our website with bulk qty price discount. As soon as we receive your order we instruct seller to ship product to you. Seller ships ordered product by its own.

Yes, You can have Seller’s contact information on Seller Profile page. You should made every purchase through BoomOrder otherwise we will not be responsible for any purchase made outside BoomOrder.

You can pay via Debit card, Credit card (Visa, Master Card, American Express), Net banking.

Your payment is absolutely safe with us. Our security policy has strong clauses regarding the safety of prepaid mode.

There are 2 Shipping methods available:-

  1. Express Shipping (Air Mode)
  2. Surface Shipping (Standard Mode)

Express shipping charges Rs. 65/- per 500 gm (Any number of Products)

Surface Shipping charges Rs. 280/- upto 5 kg (Any number of Products)

 

Note: These charges apply Across India.

Just Call us on our Contact Number (+91 7589 02 03 04) or Email on : ( customercare@boomorder.com ) within 2 hours of placing an order. In case Seller has not shipped it yet, we will cancel your order, else you will have to send it back to us and we will offer you a refund or exchange.

Items will be dispatched within 2-4 working days and will be delivered within 3-7 days based on which area/city.

 You will receive the mail regarding your shipment details along with Tracking id & Courier name. Also you may visit order page to see tracking details of your order.

Yes, we have 4 days ( from the date of delivery ) Exchange Policy on all products ( If Product is defective or not according to the description ). You will have to send back your product to Seller. After receiving your product, Seller will arrange new product for you. Complete Return shipping expenses of the Ordered product will be covered by Seller.

After 4 days, You will have to work with Seller for Exchange.

Yes, we have 4 days ( from the date of delivery ) returns policy on all products ( If Product is defective or not according to the description ). Buyer will have to pay complete return shipping fee.

After 4 days, You will have to work with Seller for Returning the product.

We shall be refunding money back into the same mode from where you have made your payment while purchasing.

Please e-mail us on customercare@boomorder.com or call us on (+91) 7589 02 03 04 with your purchased order number or PayU/EBS transaction ID. We will immediately process the order or will refund your complete money to your original mode of payment.